Privacy Policy
Effective January 1, 2026
Driveline Orem Concrete, concreteorem.com, hi@concreteorem.com
What this policy covers
This policy explains what information Driveline Orem Concrete collects through this website, how we use it, how long we keep it and what you can ask us to do with it. We're a concrete contractor in Orem, UT, and this site exists so homeowners and businesses can learn about our work and ask us for an estimate.
It applies to every page on this site, from the home page to our service and city pages. It doesn't cover other websites we link to, which have their own policies.
Information you give us
Most of what we collect is what you choose to send us when you fill out our estimate form, call us or email us. That usually means your name, phone number, email address, the address of the property and a description of the job, such as a driveway, patio or slab you want poured or repaired.
You might also send photos or details about the site, like cracks, sinking or pooling water. We only ask for what we need to understand the job and get back to you, and you don't have to share anything you're not comfortable with.
Our contact form is hosted by an outside form provider, so what you type into it passes through that provider's systems before it reaches us.
Information collected automatically
Like most websites, this one may collect basic technical information when you visit, such as your browser type, device, the pages you viewed, how long you stayed and the site that sent you here. This information helps us see which pages people find useful and fix ones that aren't working.
We may use cookies, which are small files your browser stores, and similar tools from analytics or hosting providers to gather this information. You can block or delete cookies in your browser settings, and the site will still work for reading pages and contacting us.
How we use your information
We use what you send us to answer your questions, schedule an on-site visit, prepare your estimate, do the work and follow up afterward. We may also use it to keep records of jobs we've done, handle billing and meet our legal and tax obligations.
We use the technical information described above to keep the site running and improve it. We don't sell your personal information, and we don't share it with other businesses for their own marketing.
Who we share it with
We share information only when it's needed to run the business or do your job. That can include the companies that host this site, process our forms, provide analytics or handle payments, and they're expected to use it only for the service they provide to us.
We may also share information if the law requires it, to protect our rights or safety or those of others, or if the business is sold or reorganized.
How long we keep it
We keep your information as long as we need it for the reasons above. If you asked for an estimate and didn't book, we keep your request for a reasonable time in case you come back to us. If we did the work, we keep job and billing records for as long as we need them for warranty questions, taxes and other legal requirements.
When we no longer need the information, we delete it or remove the details that identify you.
How we protect it
We take reasonable steps to keep your information safe, such as limiting who on our team can see it and using reputable providers for the site and the form. No website or email system is completely secure, so please don't send sensitive details like bank account or Social Security numbers through the form or by email.
Your choices and rights
You can ask us what information we have about you, ask us to correct it or ask us to delete it. You can also tell us to stop contacting you at any time. Depending on the state you live in, the law may give you additional rights, and we'll honor requests that apply to you.
To make a request, reach us through the Contact page or call (385) 533-2723. We may need to confirm who you are before we act on it, so we don't give your information to the wrong person. We reply within 1 business day.
Children's privacy
This site is meant for adults who are arranging work on a home or property. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or practices change. The current version will always be on this page, and if you keep using the site after a change, the updated policy applies.
How to raise a privacy concern
If you have a question or concern about how Driveline Orem Concrete handles your information, call us at (385) 533-2723 or send us a message through our Contact page. We're available Mon–Fri: 6 AM–9 PM, Sat–Sun: 7 AM–9 PM, and we're based in Orem, UT 84057.
To learn more about who we are and how we work, visit our About page.